Description
Become a more effective salesperson by acquiring key ‘distance’ selling skills. Through this course you will learn how to manage distance selling tools effectively, develop techniques for managing customer relationships at a distance, and practise distance selling techniques.
Learning objectives
This training course is designed to help professionals achieve sales success for themselves or their organisation in an increasingly challenging environment. A programme to complement one’s sales skills with the acquisition of the necessary skills to manage at a distance, using the right tools, improving communication skills, studying the different sales cycle, studying technological aspects to support one’s work.
- Identify the differences from face-to-face selling
- Identify effective solutions to sell better at a distance
Expected results
- Develop the knowledge to update one’s skills with the digital world
- Apply the techniques that make distance selling an additional tool
Course structure
The course is organised in 4 meetings of 2.5 hours each:
FIRST STAGE
- Introduction on the sales process
- The 4 phases of selling
- The online opening (how to create empathy on a technical and communicative level)
- How to use voice in this phase
- Growth mindset
SECOND STAGE
- The online needs analysis (the role of questions)
- How to use voice in this phase
- The state of the seller
THIRD STAGE
- The product presentation
- Remote presentation techniques (features, advantages and benefits)
- The buying process
- How to use voice in this phase
FOURTH STAGE
- Handling objections
- Closing the sale
- How to use your voice in this phase
What they say about us
“All the aspects covered are very helpful and I feel very motivated to put into practice what I have learnt, really every single concept! I have found the remote relationship tool indispensable in the effective management of my day-to-day business, Super Helpful.”
Sales Manager Epta Group
