The trained people began to become aware of their role, a sort of micro managing, they began to understand that they have to change the way employees are managed; they have different levels of understanding, but they are really trying to change and without a doubt one of the results achieved is that the people who work with them grow and learn to delegate.
Doris Klein – Country Manager Spain & Portugal
- Employees: over 130,000 worldwide – 6,500 for the country trained
- People trained: 300 people in 18 months
- Market type: Apparel & Retail